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Type

Type

Examples

Examples

Why we need it

Why we need it

Contact details

Contact details

Name, email address, phone number

Name, email address, phone number

To reply to your inquiry, send you updates you asked for, and keep a record of the conversation.

To reply to your inquiry, send you updates you asked for, and keep a record of the conversation.

Form‑specific data

Form‑specific data

Answers you type into our contact/request form (e.g., project details, preferences)

Answers you type into our contact/request form (e.g., project details, preferences)

To understand what you need and provide the service or information you requested.

To understand what you need and provide the service or information you requested.

Technical bits

Technical bits

IP address, browser type, device info, cookies

IP address, browser type, device info, cookies

To keep the site running smoothly, protect against spam/fraud, and improve the user experience.

To keep the site running smoothly, protect against spam/fraud, and improve the user experience.

Optional marketing consent

Optional marketing consent

Subscribe to newsletter form

Subscribe to newsletter form

Only if you actively opt‑in; lets us send occasional news or offers you might like.

Only if you actively opt‑in; lets us send occasional news or offers you might like.

Note: Nothing we collect is mandatory for you to browse the public parts of the site. The only required fields are those marked “required” on the form itself.

3. How we use your information

  • Answer your request – We read your form submission, reply via email or phone, and follow up if needed.

  • Provide the service – If you asked for a quote, demo, or download, we use the details you gave to deliver it.

  • Improve the site – Aggregated, non‑identifiable data helps us spot bugs, see which pages work best, and make the experience smoother.

  • Stay safe – IP and device data help us block spam bots and protect against malicious activity.

  • Send you stuff you asked for – Newsletters, product updates, or event invites (only if you checked the opt‑in box).


4. Legal grounds for processing

Note: Nothing we collect is mandatory for you to browse the public parts of the site. The only required fields are those marked “required” on the form itself.

3. How we use your information

  • Answer your request – We read your form submission, reply via email or phone, and follow up if needed.

  • Provide the service – If you asked for a quote, demo, or download, we use the details you gave to deliver it.

  • Improve the site – Aggregated, non‑identifiable data helps us spot bugs, see which pages work best, and make the experience smoother.

  • Stay safe – IP and device data help us block spam bots and protect against malicious activity.

  • Send you stuff you asked for – Newsletters, product updates, or event invites (only if you checked the opt‑in box).


4. Legal grounds for processing

Basis

Basis

When it applies

When it applies

Consent

Consent

When you tick the “subscribe” box or otherwise give us clear permission.

When you tick the “subscribe” box or otherwise give us clear permission.

Contract / Service fulfilment

Contract / Service fulfilment

When you submit a form requesting a quote, demo, or any service we provide.

When you submit a form requesting a quote, demo, or any service we provide.

Legitimate interests

Legitimate interests

For site security, analytics, and improving our services—balanced against your privacy rights.

For site security, analytics, and improving our services—balanced against your privacy rights.

Legal obligation

Legal obligation

If a law requires us to keep records (e.g., tax receipts, fraud prevention).

If a law requires us to keep records (e.g., tax receipts, fraud prevention).

5. Who sees your data?

  • Our trusted partners – Hosting provider, email‑delivery service, and analytics tool (e.g., Google Analytics). They sign confidentiality agreements and only process data on our behalf.

  • Legal authorities – If we’re legally compelled (court order, subpoena) or need to protect our rights.

  • Business changes – In the unlikely event we merge or sell the business, the buyer must honor this privacy policy.


We never sell your personal data to third parties.

6. International transfers

Our primary servers are in the EU/US. If your data moves across borders, we rely on:

  • Standard Contractual Clauses (EU‑US) or

  • Adequacy decisions (e.g., EU‑UK)


so your info stays protected.

7. Cookies & similar tech

  • Essential cookies – Keep you logged in (if you have an account) and remember your form submissions while you’re on the page.

  • Analytics cookies – Help us see which pages get the most love. You can disable them in your browser or via the cookie banner.

  • Marketing cookies – Only set after you opt‑in to newsletters.

You can manage or delete cookies anytime through your browser settings.

8. Your rights (and how to use them)

5. Who sees your data?

  • Our trusted partners – Hosting provider, email‑delivery service, and analytics tool (e.g., Google Analytics). They sign confidentiality agreements and only process data on our behalf.

  • Legal authorities – If we’re legally compelled (court order, subpoena) or need to protect our rights.

  • Business changes – In the unlikely event we merge or sell the business, the buyer must honor this privacy policy.


We never sell your personal data to third parties.

6. International transfers

Our primary servers are in the EU/US. If your data moves across borders, we rely on:

  • Standard Contractual Clauses (EU‑US) or

  • Adequacy decisions (e.g., EU‑UK)


so your info stays protected.

7. Cookies & similar tech

  • Essential cookies – Keep you logged in (if you have an account) and remember your form submissions while you’re on the page.

  • Analytics cookies – Help us see which pages get the most love. You can disable them in your browser or via the cookie banner.

  • Marketing cookies – Only set after you opt‑in to newsletters.

You can manage or delete cookies anytime through your browser settings.

8. Your rights (and how to use them)

Right

Right

What it means

What it means

How to claim

How to claim

Access

Access

Get a copy of the data we hold about you.

Get a copy of the data we hold about you.

Email privacy@rebozoservices.com

Email privacy@rebozoservices.com

Rectify

Rectify

Fix inaccurate or incomplete info.

Fix inaccurate or incomplete info.

Same as above

Same as above

Erase

Erase

Ask us to delete your data (“right to be forgotten”).

Ask us to delete your data (“right to be forgotten”).

Same as above

Same as above

Restrict

Restrict

Pause processing for a specific purpose.

Pause processing for a specific purpose.

Same as above

Same as above

Object

Object

Opt‑out of marketing or profiling.

Opt‑out of marketing or profiling.

Click the unsubscribe link in any email or email us.

Click the unsubscribe link in any email or email us.

Portability

Portability

Receive your data in a machine‑readable format.

Receive your data in a machine‑readable format.

Same as above

Same as above

Withdraw consent

Withdraw consent

Pull back any consent you previously gave.

Pull back any consent you previously gave.

Same as above

Same as above

We’ll respond within 30 days, as required by GDPR and CCPA.

9. How long we keep it

  • Form submissions – Until you ask us to delete them, or for up to 2 years for legitimate business purposes (e.g., follow‑up).

  • Analytics data – Aggregated, non‑personal data is retained for 24 months.

  • Marketing lists – As long as you stay subscribed; you can unsubscribe any time.


10. Keeping your data safe

We use industry‑standard safeguards:

  • TLS/SSL encryption for data in transit.

  • Encrypted storage for any personally identifiable info.

  • Regular security audits and monitoring.


No system is 100 % immune, but we’re constantly updating our defenses.

11. Kids under 13 (or local equivalent)

Our forms aren’t meant for children under the age of 13 (or the age required by local law). If we discover a child’s data was submitted, we’ll delete it promptly.

12. Updates to this policy

We may tweak this page as laws evolve or our practices change. Any material changes will be posted here with a new “Effective Date,” and we’ll send an email notice if you’re on our mailing list.

13. Got questions?

Reach out anytime:

Email: privacy@rebozoservices.com

We’ll respond within 30 days, as required by GDPR and CCPA.

9. How long we keep it

  • Form submissions – Until you ask us to delete them, or for up to 2 years for legitimate business purposes (e.g., follow‑up).

  • Analytics data – Aggregated, non‑personal data is retained for 24 months.

  • Marketing lists – As long as you stay subscribed; you can unsubscribe any time.


10. Keeping your data safe

We use industry‑standard safeguards:

  • TLS/SSL encryption for data in transit.

  • Encrypted storage for any personally identifiable info.

  • Regular security audits and monitoring.


No system is 100 % immune, but we’re constantly updating our defenses.

11. Kids under 13 (or local equivalent)

Our forms aren’t meant for children under the age of 13 (or the age required by local law). If we discover a child’s data was submitted, we’ll delete it promptly.

12. Updates to this policy

We may tweak this page as laws evolve or our practices change. Any material changes will be posted here with a new “Effective Date,” and we’ll send an email notice if you’re on our mailing list.

13. Got questions?

Reach out anytime:

Email: privacy@rebozoservices.com